Shipping policy

Where we ship

We ship to addresses in the United States only. We can't ship to PO boxes, APO/FPO addresses, or outside the US at this time.

Cost

Free standard shipping on every US order.

Processing and delivery

Your order is packed and shipped by our partner brand in New York, usually within 2 business days. Most orders arrive 2 to 5 business days after they ship. You'll receive a tracking link by email as soon as your order ships. Because our partner ships directly, you may see their name on the package.

Delays

If your tracking hasn't updated in 5 business days, email supportdewlume@gmail.com and we'll sort it out.